Frequently Asked Questions

Everything you need to know before booking your car in Azerbaijan.

You can book directly on our website by selecting your pick-up and drop-off dates, location, and preferred vehicle. After submitting your booking, you will receive a confirmation by email or WhatsApp.

We do not have a physical office at the airport. Our vehicles are kept in the airport parking area, and our agent will meet you at the agreed zone in the airport and deliver the car there.

Yes, we offer airport delivery. Our agent meets the customer at the airport and assists with the handover process.

You need a valid passport or ID card and a valid driving license.

Yes, a refundable security deposit is required for most vehicles. The deposit amount depends on the selected car.

The deposit is usually returned within up to 3 days after the car is returned, to allow time for checking possible traffic fines, tolls, or other issues.

The rental price usually includes the car rental for the selected period and basic coverage. Additional services such as full coverage, child seat, baby seat, or extra options may be charged separately.

Full Coverage is an optional extra protection package that reduces your financial responsibility in certain damage situations, according to our rental terms.

Yes, booking cancellation is possible according to the cancellation terms stated in your reservation or confirmation.

Yes, in many cases this is possible. Please contact us in advance so we can confirm availability and any additional charge.

The vehicle should generally be returned with the same fuel level as delivered.

If the vehicle is returned late, additional charges may apply depending on the length of the delay and our rental conditions.

Additional drivers may be possible upon request. Please inform us in advance and provide the necessary documents.

Yes, child seats and baby seats are available as optional extras during booking.

You can contact us anytime by phone, WhatsApp, or email through the contact information on our website.